West Hills Honda Accolades
The President's Award
The President's Award is the highest honor presented by American Honda to the dealerships considered to be the "best of the best". A President's Award winning dealership excels in many areas but is specifically recognized for exceptional performance in the following areas: exceptional customer service, top rankings in customer satisfaction, exceeding sales performance goals, and maintaining excellent training programs and facility operations.
There are over 1000 Honda dealerships in the country, and West Hills Honda among the top 15 percent that were presented with the President's Award in 2012.
General Manager Rob Colon attributes this accomplishment to the unique culture of West Hills Honda. "We are extremely proud of this accomplishment and what it says about our culture of teamwork and our commitment to our customers. We encourage both new and repeat customers to stop by and experience all of the advantages of doing business with an award-winning Honda dealership."
Customer Service Excellence (CSE) Award 2010 and 2011
Congratulations to the West Hills Honda Service and Parts Departments for winning the Customer Service Excellence (CSE) award for both 2010 and 2011 from American Honda!
The CSE award is earned by Honda dealerships enrolled in the Professionals Recognition program who achieve an overall CSE score of 91.5 or better for previous year. West Hills Honda was recently recognized as an elite Customer Service Experience Dealership.
"We are extremely pleased to have our Parts and Service departments recognized on a national level!" said Mike Brodersen, West Hills Honda's Service Manager. "We always strive to exceed our customers' expectations and this award is a true testament to the hard work of both our Service and Parts teams." We would also like to thank all of our new customers and all of our longtime repeat customers throughout Western Washington who feedback from their service experience.