I absolutely loved my experience at West Hills Honda. My sales person Robert from Chevy was amazing and was such a joy to be around. I did not feel pressured to do anything I didn’t want to when purchasing my Mazda. I test drive a few vehicles and feel in love with one. Robert and the staff at Honda made sure to help my husband and I with everything and the lady in Finance that helped us was amazing as well! She was a trip to be with and was so helpful with getting me the best deal ever! I’m proud to work for such a amazing company and proud to own a car from here too!
Honest assessment of the maintenance needed to keep your car in tip top shape and great products from Honda. Austin was very helpful and I appreciate his assistance!
This was one of the most enjoyable car buying experiences I have ever had. I was greeted pleasantly, the salesman, Mark, was awesome and the finance manager, Ren, was not pushy one iota. I went in with a very specify color and model in mind and they did all they could to find one and actually went and picked it up from another dealer and was delivered the very same day. That is what I call EXCEPTIONAL service. The trade-in amount was fair and there was not any haggling or going back and forth to come to an agreement. Ren let me decide what, if any, extra warranties I wanted to purchase and did not push any on me. If you are looking to purchase a new or used car I highly recommend taking a jaunt over to West Hills Honda and see what they have!!!
Absolutely the best car buying experience I have ever had. Zach was great! This is the third car I've purchased from West Hills Honda. I don't see the need to ever go anywhere else.
It is a nice facility and staff is knowledgeable. I bought a brand new Honda Civic Sedan EX-L and we had to order it because the color I wanted was not in stock. We ordered it with many accessories. I was called and asked to come get my new car but no accessories where on it. They were on order and it would be a few weeks. I am disappointed to purchase and pay for a brand new vehicle that was not 100% complete. I should have refused to pick it up without it being exactly what I ordered but felt like I had no choice. Now, I have to drive it around with no protection coating, no door guards, etc. No matter where you park, someone always wants to park next to me. It is a hassle for me to have to go back in a few weeks and have them install all the accessories that should have been on the car in the first place. I sure did not get a deal on the price, in fact I paid a whole lot more than expected. I sure will do it differently next time.
Just want to say this place is awesome from the moment you walk in they take of you and attend to ur needs, there not to pushy when it comes to selling their cars and they understand when you want something how you want it. Zach being the guy that took care of me was very helpful knew his stuff about the cars he was selling and most of all asked questions to get a better understanding of what I was looking for and wanted and had me walking out with my very first knew brand new car. Once I got the car I wanted the paperwork pusher Lucas connected with me and made great conversation and made the long process seem a little less shorter then it was and made sure all the paperwork was good and all the signatures were made and overall he just made sure I knew what I was signing and what I was doing and what I was getting into.
Found the perfect car for our son. No high pressure sales tactics. Awesome staff!
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