Customer Testimonials

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DealerRater May 11, 2021

Max was very friendly and helpful. We found a super cute, hybrid CRV that was just what we were looking for. Would definitely recommend this dealership.

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DealerRater May 11, 2021

Ronald was very nice and helpful. He demonstrated professionalism along with a high degree of integrity. I would definitely purchase another vehicle from him. Thanks Ronald

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DealerRater May 10, 2021

Charlie filled in for CJ as today was her day off. I knew that CJ would not be there and Charlie stepped in and answered all of my questions.

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DealerRater May 8, 2021

Max was absolutely phenomenal. Very professional, personable, and knowledgeable about every make and model on the lot. Next vehicle we buy will be through max!

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Google May 7, 2021

Just moved to Washington Saturday night and needed a vehicle for work. Went Sunday to Mr. Martin Salmeron to see if I can get a vehicle and he made it happen. Literally a 10/10 to him and to Mr. Blake. They made my experience at West Hill Honda amazing! Thank you guys.

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DealerRater May 7, 2021

Ronald is impeccable. He was very keen to details, very courteous and efficient. Excellent customer service. I upgraded my Odyssey to Pilot and it was a smooth transaction. Worth my time! Thank you, Ronald!

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Facebook May 7, 2021

Swift service and had a very good deal👍

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DealerRater May 7, 2021

West Hills Honda is a very well run Honda Dealership. Everyone I encountered is polite, nice, & friendly. The salesman, Sal Fatimid, is extremely knowledgeable on all types of vehicles, which was very helpful for me. I had a very positive transaction.

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DealerRater May 7, 2021

Leanne was friendly and personable, and although I just missed getting the car I had wanted (someone got to it before me *pout*), she was able to find another car for me to love. David was friendly and engaging, which made the financing paperwork marathon less arduous. I liked how no one was pushy. The experience felt more customer driven than sales driven.

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DealerRater May 3, 2021

When I arrived, I was greeted by shanda and she was very kind and friendly. She assisted me throughout the process, was patient and thoughtful in her approach. I am very pleased with my vehicle and would choose to work with west hills and shanda again.

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DealerRater May 3, 2021

Sal was awesome! He helped me find the right vehicle for my needs with a few extras for a great price. The finance team made sure I got a great deal on my high mileage trade in ensuring my new loan fit my budget at a great rate.

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DealerRater May 3, 2021

We will always come back to West Hills! They are all so great! Great prices and great people! We are always treated like family! Woot woot

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DealerRater May 2, 2021

Really enjoyed my experience at West Hills Honda. Charlie was awesome and very knowledgeable. He wasn't pushy, gave me plenty of time to think and decide. Cody rocked it in financing with getting the paperwork done so fast because I needed to be somewhere. Though I wish I didn't have to wait so long between deciding to purchase my new car and actually signing paperwork. But Charlie went above and beyond and offered to buy me dinner while I waited. They have Supreme customer service over there at West Hills Honda

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DealerRater May 2, 2021

Shanda was great very helpful in getting us in to the brand new car .she went above and beyond very friendly and cheerful will definitely be back

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DealerRater May 2, 2021

Max explained the differences in CRV models well. Max is patient, personable and engaged. A great advocate. We applaud West Hills for salaried sales force.

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DealerRater May 2, 2021

Max was awesome! Great experience buying my new CR V. I would highly recommend West Hills Honda and especially Max! He took the time to show me all the features of my new car. He listened and worked hard to work out a trade in and purchase price that worked well for me.

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Google May 1, 2021

Service was AWESOME. Honestly went above and beyond in every way. Everyone was so friendly, and made sure I was taken care of. I had only scheduled for an oil change, but asked if I could get my windows tinted as well. Tinting isn’t even done by the same shop, BUT they organized it all while I was there for me even though it was a bigger service and separate from oil changing. You usually have to schedule an appointment further out, but they gave me the service THAT DAY. Max was very efficient, professional and super friendly! He ...

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Google Apr 30, 2021

Outstanding sales experience, from start to finish. All West Hills team members I encountered were friendly and knowledgeable. I am a long-time, repeat customer, and I wouldn't go anywhere else.. I've never experienced any of the high-pressure or sneaky sales practices I encountered at some previous dealerships. West Hills has always dealt with me fairly. Everything is clear, explained thoroughly, and above board. Their approach actually made this dreaded sales process a pleasure!

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Google Apr 30, 2021

Wyntur was so awesome, I didn't quite qualify for the car I wanted but I ended up leaving with something I loved a little more. 💙 She made the process easy and fast as possible, answered all my questions plus more. I will never go anywhere else unless she decides to go to a different dealership.

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DealerRater Apr 30, 2021

Thank you so much to the whole team at Honda! The whole process was flawless from start to finish and I walked out with a car I genuinely enjoy!

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Google Apr 30, 2021

The most brilliant experience I've had purchasing a vehicle. My wife and I were very pleased with the warm and attentive service provided. We've been doing business here for about 4 years due to a previous purchase. Servicing has always been wonderful and timely. This last purchase however, was a breeze. We got exactly what we came in for and received more not only in value but, service and a commitment to us as valued customers. Thank you for you amazing service Sera Brunner.

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DealerRater Apr 29, 2021

Working with Shanda was amazing! She was very customer service oriented and went the extra mile to answer all my questions about what ended up being my first car. If I’m ever in the market for another car, I’ll definitely be coming back 🙂

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Google Apr 29, 2021

I had a very satisfying experience in West Hills Honda. Got my car through a very smooth process, and a special thanks to Mike Columbus for helping me through out the process very diligently with honest and experienced feedbacks at all steps. Will refer to more people.

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DealerRater Apr 29, 2021

Sal was amazing! Answered all my questions and more. I really appreciate the experience on trading in my old vehicle and buying a newer used vehicle. From the moment getting there it was a great customer service experience.

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DealerRater Apr 29, 2021

I have nothing but respect for Saul, he was actually the only person who acknowledged my presence and he took the time and effort to find the right car for me. I was so skeptical coming back to the autoplex because the prior experience I had previous... Saul took his time explaining how to operate the functions in my car and walked me through the process. The most astonishing part of it all is that I did not feel pressured. Thank you Saul for a better experience and thank you for really caring about your customers needs.

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DealerRater Apr 28, 2021

Great experience, Max was super! No pressure and we got what we were looking for. Sal was a great help on day of pick up..I would highly recommend them.

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Facebook Apr 27, 2021

My entire buying experience was amazing. They were so helpful in communicating via email and text. I was able to get the ball rolling before I even came down to the dealership. I live 2 hours away and when I finally showed up everything was prepared and ready to go. I was given gold star treatment the entire time. I highly recommend Martin and the entire crew. everyone was amazing and even better I drove home in my dream car! thank you west hills honda for everything!!!! I am one happy happy girl 😁🚗❤️ vroom vroom

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DealerRater Apr 27, 2021

Very helpful and a pleasure to work with! Sal was very knowledgeable and got us in and out very quickly. Thanks for your help, Sal!!

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DealerRater Apr 27, 2021

Leanne was so helpful and very knowledgeable. She was patient with us and answered all our many questions. She helped to make the car shopping experience much more pleasant than I have experienced at other dealerships.

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Google Apr 26, 2021

It was a great experience I had amazing help from winter! She got me right!!!

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Google Apr 26, 2021

Shoutout to our sales guy Ronald and his manager Will, 101% will definitely recommend to everyone I know whoever is looking to buy a car. Ronald was very knowledgeable and superb, will be driving off in a brand new 2021 CRV! Thank you team for letting us drive at a price that we’re comfortable with, overall experience was fantastic!

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Google Apr 26, 2021

This is our first time purchasing at Westhills Honda and the people here are just so amazing! My sales guy Ronald was superb in trying to give us the best price for a brand new car. So grateful!! Keep it up team!

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DealerRater Apr 25, 2021

Mr Ronald Esguera and the branch manager were very helpful and provided me all the information i needed. i left the shop very contented and happy.

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DealerRater Apr 25, 2021

We really appreciate all the wonderful people at West Hills Honda. Buying a car can be a very stressful experience but your team at the dealership made it an enjoyable experience. Thank you to Max, Ronald and ... I can’t remember the other two guys that helped us. Thank you! Jim and Carol

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DealerRater Apr 24, 2021

I came in a couple times over the past few months determined to buy a new 2021 Honda Pilot touring, and had to walk away. On this day I came in more prepared and Max was the first and only sales associate that fully understood that I was not going to settle. I felt the most comfortable working with him. He was attentive. He kept me informed. He knew that I was not going to downgrade or try another car so there was no negative vibes. He stayed the course and worked with me and we came up with a good ...

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DealerRater Apr 24, 2021

Had an enjoyable time with my salesperson Charlie, he showed me what I asked. All was good until the time of paperwork. Long wait time

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DealerRater Apr 23, 2021

Sal was a great salesman. Very knowledgeable and kind! Everyone we worked with were amazing. Thank you so much for everything you have done for us

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DealerRater Apr 23, 2021

Very thorough,thoughtful, and answered all my questions. Would definitely buy from again. Shanda made car buying process simple. A++++++ Love the new Honda civic

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Google Apr 23, 2021

This is our second time purchasing a car from a dealership and we have never experienced such an all around amazing team that genuinely wants to help you get a car that you enjoy driving at a price that you feel comfortable leaving with. Our salesperson Wyntur answered all of our questions, made us feel comfortable with our options and went above and beyond in making sure that we had everything we needed during the buying process. One of the managers Max stepped in to help us with our decision and did an amazing job at explaining everything we needed ...

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DealerRater Apr 22, 2021

We came in to look at the Honda Ridgeline truck. Charlie Brown assisted us and gave us an abundance of information of all the features on the truck. More than we have ever received before when making a vehicle purchase. That alone made us decide to buy from Honda and from Charlie Brown. Everyone we dealt with from Charlie Brown, Montana Granillo, and even the sales manager - everyone was helpful, informative, and did not pressure us at all. Thank you. We love the Ridgeline!

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Google Apr 22, 2021

My wife and I just purchased a 2017 Golf R from the VW branch and our sales rep from the Honda office, CJ, was absolutely fantastic! She made the experience enjoyable and my wife loved working with her. There was no pressuring or attempting to upsell us (except from one of the sales managers, but he backed off when he saw we weren't biting), and we were able to find a car that fit us and purchase it. Big thanks to CJ for all her awesome work and assistance!

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DealerRater Apr 21, 2021

I had a great experience at West hills Honda. They really help my wife and I get the vehicle we wanted. Thank you Hest Hills Honda!

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DealerRater Apr 20, 2021

Charlie helped a lot with the whole process to get me out with a new vehicle. Great customer service here at West Hills Honda and easy process.

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Google Apr 20, 2021

Sera Brunner's customer service was exceptional. Her knowledge about the vehicles we test drove was extensive and she was able to answer every question we had. We originally came in to purchase a used Pilot but drove off in a brand new one instead. I will 100% recommend to everyone I know who is in the market to purchase a car to go see Sera!! Thank you and a shout out to David Brannon, the financing director. Our total experience was fantastic!

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DealerRater Apr 18, 2021

West hills Honda in Bremerton has an amazing team. They were all friendly and professional. I would highly recommend them to anyone looking for a car. Go in and ask for Shanda, she’s great

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DealerRater Apr 18, 2021

As it turns out the car had a bad alternator. But the sales person Shanda did her best to help me. Even offered to have her brother install it for me. Even though I ended up being responsible for the repair I was still satisfied with the car for of the price. And Shanda really did her best to get me into the car and to please me afterwards.

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Google Apr 18, 2021

I had the most AMAZING experience at West Hills Honda. It was my first time buying a car and they covered everything I needed to know along with making sure I understood everything. They gave me everything I could have wanted in a car also! If you are lookin for a new car but are scared of going to a dealership I highly recommend visiting the great team at West Hills Honda, They will make sure you get exactly what you need and they work with you on payments that work for you! I also have to mention that Wyntur, ...

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DealerRater Apr 17, 2021

This was one of the best car buying experiences we have ever had. Charlie was great - no pressure but informative. Cody did a great job too!

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DealerRater Apr 17, 2021

Sal’s the coolest sales associate and goes above and beyond for his customers, he’s also super knowledgeable but honestly the whole Honda sales team is amazing.

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DealerRater Apr 15, 2021

I like this place! I have been coming here since my wife and I bought our first Honda an Accord Hybrid in 2011. Now two CR-V’s later and I am still impressed by their superior level of commitment to the customer. The same friendly, courteous and extremely helpful service from sales to service runs through the entire organization. In fact, I drove in to have my 2015 CR-V serviced and while wandering around I fell in love with a 2021 Ridgeline on display in the showroom - Not My Color. Now, here is where Mike Columbus comes in, he was extremely patient ...

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DealerRater Apr 14, 2021

We've done deals with the Haselwood Auto Group in the past (1999 to 2010) and have had mixed experiences. This was our first time purchasing a Honda, and our first time working with West Hills Honda. We first engaged with Cynthia on the online sales team. She's a rockstar - best auto purchase experience we've had to date. There was a handoff on the sales team from Cynthia to Max to close the deal. The transition was a little bumpy, but Max aims to please and when he understood and appreciated the way we wanted to approach the transaction, ...

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DealerRater Apr 14, 2021

Great buying experience, I bought a ridgeline in April 2021 and the price was very competitive. This has been one of the best experiences buying a new car. Sal and max were great, very fast and most importantly, no last minute surprises, add-ons.

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Google Apr 13, 2021

Winter and Sal were very friendly and helped my daughter find the right car.

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DealerRater Apr 11, 2021

Max and his team were an absolute pleasure to work with from start to finish. Can 100% say this has been my ONLY pleasant car buying experience and would 10/10 recommend working with him!

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DealerRater Apr 11, 2021

I wholeheartedly recommend requesting Ronald as your salesperson. He was very personable and attentive and easy to work with. There was no pressure and he was highly accommodating. The rest of the team, from Cody, the new finance business manager (and his supervisors), to Bill who helped me with my Allstate insurance account, all were very professional and helpful, answering any questions I had. I'll be returning for all my car's service needs and probably when I'm in the market for a new Honda.

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DealerRater Apr 11, 2021

Great king guys! Great staff and made this an easy buy. Charlie did a great job and made the purchase a great experience’Well done!

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Google Apr 11, 2021

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DealerRater Apr 10, 2021

West Hills Honda is a fine dealership. Our experience there was excellent throughout the whole process. Kudos and many thanks to Leanne, Jeremy and David!

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DealerRater Apr 10, 2021

Salvador and the other staff members were very helpful and knowledgeable. This is the 3rd time I have purchased a new vehicle from West Hills Honda and would recommend them to my friends and family.

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DealerRater Apr 8, 2021

Charlie Brown was a great representative he was very informative, friendly and had an amazing personality he also made me feel comfortable throughout my experience

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DealerRater Apr 8, 2021

My third time dealing with West Hills Honda and second time with Mike Columbus and David Brannon. An incredible experience each time and so easy to deal with. Logical questions so they could understand my needs.

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Google Apr 7, 2021

Had a great time at west hills honda. Very professional and helpful service. Best in town !!!

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DealerRater Apr 7, 2021

Charlie was amazing to work with and got us a brand new car within our budget. He even stayed two hours late to get it washed and gassed. Thanks for the great service!

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Google Apr 6, 2021

Sera Brunner was our Sales Associate, and bottom line, she was Great. Her ability to listen, and gentle approach was excellent for what normally is a stressful encounter. She made it easy! Secondly the finance team was the best, Jeremy, David each found the best deal there was to offer, even if it was not through Honda Finance. Can't say to much about the team. Overall, simply outstanding!!

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DealerRater Apr 5, 2021

The dealership was friendly and very helpful with our purchase. Made the purchase a enjoyable experience . It was easy to look at different makes and models with them all in one location

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DealerRater Apr 5, 2021

Buying my new car was a wonderful experience.the entire sales team was helpful, pleasant and very knowledgable. I would definitely buy a car from the end again.

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Google Apr 5, 2021

I recently purchased a Ridgeline. Scott Heston was my Salesperson. He was helpful and knowledgeable with no high pressure tactics. The Ridgeline I wanted was on order. Scott kept me continuously updated on status and let me know as soon as it came in. All in all this was a very pleasant stress free car purchasing experience.

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Google Apr 4, 2021

I want to thank Leanne for the purchase for my HB EX, loving it. She was knowledgeable and helpful throughout the process. Also, I apperciated everyone from West Hills Honda. They were very welcoming and friendly.

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DealerRater Apr 4, 2021

Max was friendly and took the time to answer all of our questions. He did not pressure us one way or the other. Instead he let us take the lead. He also listened to what we had to say and asked clarifying questions.

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DealerRater Apr 4, 2021

Max was very helpful and very knowledgeable. He didn’t quit on me and made sure that I received what I wanted. Great communication and upfront with me about everything.

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DealerRater Apr 3, 2021

All the services were excellent and everyone were friendly and approachable. My overall comment from all of the staff who assisted us from the inquiry up to the last signature were very excellent.

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DealerRater Apr 2, 2021

Mike was extremely helpful in finding the perfect car for me. He made the process so easy. I totally appreciated his dedication and attention to my needs. And I appreciated all the other associates who assisted me. All were very welcoming and dedicated to making my experience the best.

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DealerRater Apr 2, 2021

This dealership is great! All the staff were extremely friendly on arrival. Our salesman Mike Columbus was awesome. Very personable and helped look out for our needs. Would definitely recommend to family and friends.

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Google Apr 2, 2021

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Google Apr 1, 2021

Recently moved to the area and the staff at this dealership was superb. Met plenty of great staff members and my salesperson CJ was very friendly and professional. I got all the attention and help I needed and got some recommendations for places to go and things to try out. Would highly recommend this dealership!

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DealerRater Apr 1, 2021

I had a really good experience buying my new CRV. Everyone I encountered at the dealership were friendly and seemed to care about me as a potential customer. After the purchase of the car, I met other team members who all seemed to enjoy their jobs. I'm pleased with the Honda dealership so far, and can't wait to do further business with you (car care etc).

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DealerRater Apr 1, 2021

This was my first big purchase! I was referred by my mom who was referred by her brother to come to West Hills Honda and work with Mike Columbus. I came from Burien/Seattle so going over to Bremerton to purchase a car was something I wasn’t too sure about, I’m so glad I did! Of course I was scared to move forward with anything. Mike worked with me, we had some laughs & I had a great experience. I never realized how long the process was to purchase a car, not only was mike wonderful but the ...

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Google Mar 31, 2021

Traded my car to this nice and best reliable car in the world Toyota. My sales guy Martin was super friendly and tried his best to give best price for my old car. The finance guy explained me everything clearly and I added what I really want. No any hidden costs. Thank you!

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DealerRater Mar 31, 2021

I am really happy with the used car I was able to purchase. I gave my price range and preference in type of vehicle, and the first vehicle the sales rep showed me was perfect. I couldn’t help but stop looking at other vehicles and get the first one Sal showed me. I rated those whose name I am able to remember, but the ones that I couldn’t remember still deserve 5 stars. Thank you all so much in helping me find and buy this car which is meant for me!

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DealerRater Mar 31, 2021

They really made sure that I got the best deal and that I was fully taken care of. I love my new car and I appreciate all of the help

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DealerRater Mar 30, 2021

Had a great experience shopping for a car at this dealership. I'm very happy with the car I bought and had pleasant interactions with the staff. I would shop for a car here again

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Google Mar 29, 2021

This was my first big purchase! I was referred by my mom who was referred by her brother to come to West Hills Honda and work with Mike Columbus. I came from Burien/Seattle so going over to Bremerton to purchase a car was something I wasn’t too sure about, I’m so glad I did! Of course I was scared to move forward with anything. Mike worked with me, we had some laughs & I had a great experience. I never realized how long the process was to purchase a car, not only was mike wonderful but the ...

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Google Mar 29, 2021

I came here and was helped by a car dealer by the name of Max. He was amazing, very helpful and this was the greatest experience I had ever buying a car. Thank you Max and West Hills Honda!

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DealerRater Mar 28, 2021

Charlie Brown was so incredibly helpful and patient with us. The best first car situation we could have asked for!! The whole team was great and fun to work with. The store was clean and friendly. I am definitely going to be recommending Charlie to everyone from here on out! Thanks to West Hills Honda.

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Google Mar 28, 2021

Charlie could not have been more helpful!!!! We’re so happy with the service we got! So patient and answered every question. Would recommend!

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Google Mar 28, 2021

The best! Go see max!

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Google Mar 27, 2021

My Daughter recently moved to the area from Virginia. Her Honda Fit had lost the fasteners from the plastic skid plate under the engine bay. The Honda dealer in Virginia Beach (Hall Honda) wanted 300 dollars to replace the fasteners and one screw. She brought it to West Hills, the staff there were super friendly, helpful and best of all, they replaced all of the fasteners and screws at no charge! Way to go West Hills, this is how you keep customers!!

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Google Mar 27, 2021

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Google Mar 26, 2021

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DealerRater Mar 25, 2021

Leanne was very knowledgeable and most helpful. Every question and concern I had was answered. I was impressed with her patience, friendliness, and understanding. I asked for time, and she was accommodating. She appreciated my style of research and shopping methods. Great experience working with her!

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DealerRater Mar 24, 2021

Excellent customer service and experience. Max goes above and beyond for his customers. I’ve now purchased two cars with Max. We’re so impressed with his awesomeness.

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Google Mar 24, 2021

Martin and David were great!!

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Google Mar 23, 2021

I bought a new 2021 Honda CR-V today. What a great car. My sales person was Charlie Brown. No this is not a joke, he really is a great sales person. He is calm VERY knowledgeable about the Honda’s. He is kind, listens to your every word and finds exactly what you want. A+

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Google Mar 22, 2021

I highly recommend this dealership! I purchased a brand new Honda Civic and left feeling 100% satisfied. Martin was our salesman and he did everything he could to make sure we left with what we wanted at the best price — He was extremely knowledgable about the different trims/models and pleasant to work with.

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Google Mar 22, 2021

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DealerRater Mar 22, 2021

Max was great he helped us find the car that met our needs. And he also gave us the space we needed to talk about the deal, no pressure.

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DealerRater Mar 22, 2021

Everyone that I encountered in the shop was unbelievably sweet and generous. Sal, Will, Ray, And Max took great care of me the whole time and helped me get the car that I wanted. I definitely recommend going here, I’m sure you won’t be disappointed.

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DealerRater Mar 21, 2021

We bought our first car from West Hills back in 1995 and will continue to return and recommend them to friends and family, too. They have a great selection of new and used vehicles and we always end up with a reliable car that fits our needs and our budget. Thank you!

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DealerRater Mar 21, 2021

Mr. Ronald made us feel comfortable and he showed us around. Excellent customer service, and guided us through the available cars. It was a very good car shopping experience 🙂

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DealerRater Mar 21, 2021

This is 3rd car from Mike Columbus at west hills Honda. I have bought 5 vehicles in five years from haselwood autogroup and had amazing experiences from test drive and presentation to the financing !!! Best prices, courteous staff and great follow up to ensure I’m satisfied. Likewise the service is amazing too!!! Highly rate mike and the teams down here in Bremerton to find the perfect car. By the way Mike can sell any brand up there as he is a heavy hitter 200 club member.

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