Customer Testimonials in Seattle, WA

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DealerRater Feb 3, 2023

Rahman went the extra mile and be sure my vehicle was repaired to my satisfaction. Thanks

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Cars Feb 3, 2023

Scheduled Service with Trenton. Very professional, informative and pleasant. Car was done on time as well. Providing was also as promised when signing up on line

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DealerRater Feb 2, 2023

They always treat me with respect, no complain whatsoever. Also, they explain well about what my vehicle needs.

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Cars Feb 1, 2023

We had a great experience purchasing our new HRV from West Hills Honda. Everyone was super friendly and they did a great job showing us all of our new car features and how to operate our new vehicle. While we waited, we even received a free signature coffee from their in-house coffee cafe. The only negative I have to mention is that the whole process of purchasing are already reserved and picked-out HRV took us 4 hours. Also, there was some confusion behind what we were told by the online representative regarding service benefits and what we were told by the ...

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DealerRater Jan 31, 2023

Excellent Customer Service..Free Expresso while car was being serviced. Also a Voucher for a free car wash. Very Impressed with Westhills Honda staff.

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Cars Jan 25, 2023

James is a good person honest to his customers specially when it comes to your car repair I really appreciate the job they do thanks again

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Cars Jan 25, 2023

Had to have car towed to dealership. The techs diagnosed the problem and did a 45,000 mile tuneup all under 3 hrs. Alex did a fine job of keeping me updated and explaining terms and procedures in a comprehensive manner. All in all a truly wonderful experience.

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DealerRater Jan 23, 2023

The west hills Honda service advisors helped me to find out what was wrong with my car. So that I would be able to fix the problem

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DealerRater Jan 20, 2023

I have bought 3 cars from them. Pleasure doing business with. Great environment. Wynter and David were awesome to deal with.

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Cars Jan 19, 2023

Gennifer in service dept is knowledgeable, professional and friendly. I’ve been a customer of West Hills Service Dept for 20 years and todays service with Gennifer as my service advisor was one of the best. I waited during service and had several other employees ask if I needed anything. Kudos to the service technicians too.

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DealerRater Jan 18, 2023

Sales representatives were knowledgeable about the car I was buying, friendly and easy to talk to, and happily walked me through the entire car buying purchase.

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Cars Jan 11, 2023

Received excellent customer service from Kenneth! He was very professional and provided a thorough explanation of the issue. I highly recommend West Hills Honda for repairs-Thank you to Kenneth and your service technicians! They quickly got my car working again.

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DealerRater Jan 11, 2023

Professional and courteous customer-focused service. Consistently satisfied with the quality and timeliness of services and repairs. Good sale prices on tires as well.

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Cars Jan 7, 2023

First time going to this location and had a top notch service experience with Patrick. He was so prompt in greeting, thorough and efficient in processing and capturing my needs, and so patient and informative in walking me through and breaking down the work at hand. I will def return for future service needs.

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Cars Jan 7, 2023

Nina, the Service Advisor greeted us as we drove into the dealership. She was very professional and helpful. The oil change and tire rotation was done in a timely manner, also wiper blades were also installed. I highly recommend West Hills Honda Service Department

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DealerRater Jan 6, 2023

Wyntur made buying a car so easy! She was so nice and knowledgeable about the whole process. We will definitely buy a car from her again!

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DealerRater Jan 6, 2023

My wife Daphne and I had a great car buying experience at West Hills Honda. Ronald Wyle was very attentive and easy to work with. We live our new Honda Pilot .

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DealerRater Jan 5, 2023

It was a positive experience, I would recommend them. Michael Durant was a pleasure to work with.

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Cars Jan 4, 2023

To folks at West hills Honda the service department specifically I appreciate your hospitality and your eagerness to accommodate me and take care of my issue with my odysseyI had wrong with my Honda Odyssey it was frustrating but eventually the problem was taken care of and we were on your way so I appreciate and I'm satisfied with your with your efforts on this matter thank you

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DealerRater Jan 3, 2023

We had the best car buying experience with Shanda and West Hills Honda! Everything was so easy and we think we got a good deal. There was no pressure and we would definitely ask for Shanda if we needed a new Honda.

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Cars Jan 1, 2023

Have a wonderful time, wait was not long for an oil change. Had a burrito for breakfast with was good. Kudos to the people at West Hills Honda.

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Cars Dec 29, 2022

Really good service department. Very happy to get top-notch service from the mechanics and from Kenneth, the service rep. They have never let me down!

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DealerRater Dec 28, 2022

I always get my car serviced at west hills. They called me to remind me about my oil change which they estimated it was due. It was ! 2000 miles ago.I got in the next day! Always happy with them. Very grateful for their keeping track of me..lol

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DealerRater Dec 28, 2022

ScottyMac was great to work with! He listened to what we needed and wanted, and found a great fit for us in no time at all! He was honest, kind, and hilarious. Easy to talk to and knew what he was doing to make the process painless for us. Next time we need a car, we will for sure be back!

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DealerRater Dec 15, 2022

Having been doing business with West Hills Honda for 20+ years! And when it was time to replace our 21 year old Honda wagon and a 14 yo Honda Civic that was stolen, we went to West Hills. And we have bought 3 Honda Fits for the family- they are now 13 & 14 yo and running like brand new thanks to the great service team! They have a great service dept and keep our cars running safely over the years! Currently, enjoying working with service advisor, Nina Shaw. She is very knowledgeable, friendly and willing to answer a million questions! And when it is time ...

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DealerRater Dec 15, 2022

Quick, efficient service. Staff is always professional and polite. Happy to be a recurring client. Thank you!

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DealerRater Dec 14, 2022

Thank you West hills for making our experience outstanding. We love our new Passport and will be back!

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Cars Dec 10, 2022

Friendly, fast, efficient, thorough; James is great...I have been happy with Westhills for many years and would recommend them. I have purchased one car from them and had my Honda serviced by them for 15 years.

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Cars Dec 3, 2022

My 2006 Honda Pilot with 273,000 miles is in good hands at West Hills Honda. They help me change out the original parts so I can drive her for another 16 years+. Thank you Roc and Nina and all the friendly staff.

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DealerRater Dec 1, 2022

Reliable service more quickly than expected. Always courteous. The rates are reasonable. All the staff are friendly.

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DealerRater Nov 27, 2022

Roc was professional and friendly. The work was completed in a reasonable amount if time at a great price. Very thoughtful service!

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DealerRater Nov 25, 2022

I didn’t have an appointment yet I was able to get my car in and fixed within an hour and a half. Great service!

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DealerRater Nov 23, 2022

I love having my car in service at Honda! All the Advisers are friendly! I had wonderful communication with Kily today! Thanks for everything!

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Cars Nov 18, 2022

As always I received outstanding service from kily and the work was completed in a satisfactory and timely manner. I won't take my vehicles any place out.

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DealerRater Nov 15, 2022

Ryan, service Advisor, was very professional. Appreciate his kindness and through explanations. Definitely made my experience positive.

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DealerRater Nov 15, 2022

Kenneth Manning , my advisor was very efficient and professional. Very thankful for his service. Thanks

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Cars Nov 15, 2022

Martin in sales was awesome as well as Charlie the sales manager. They made the car buying experience easy, low pressure and very knowledgeable. Will buy again from West Hills!

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DealerRater Nov 14, 2022

We were in need of an economical vehicle to replace our well used Honda Accord with 325,000 miles on it. Maggie started the hunt for us, Wyntur came alongside, and Mike sealed the deal! He was attentive, as were the other associates, and met our needs within our budget. We would absolutely refer others to your sales floor.

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DealerRater Nov 12, 2022

Trenton was very professional and easy to work with. His service advice was accurate and much appreciated. A great customer experience! Ronald was a fantastic sales person to work with. He was genuinely interested in my transportation needs and was very knowledgeable and communicated well regarding financial options and opportunities.

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DealerRater Nov 7, 2022

Nina was very sweet & professional! The waiting time was short. I was kept informed throughout the service. I would definitely use again; especially with Nina at the helm! Thanks Nina

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DealerRater Nov 3, 2022

I purchased our 89 Prelude, 95 Del Sol, 01 Prelude, 08, 13 and 17 Accord Coupes at West Hills Honda and have had them all serviced there as it’s done right.

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DealerRater Oct 29, 2022

Very good customer service and clean facility. The representative was very professional and knowledgeable about the vehicle we were interested in.

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DealerRater Oct 28, 2022

We have depended on West Hills Honda to care for our cars for over 20 years. Both purchase and subsequent service have been fine experiences. Waiting at the dealership during service is pleasant with WiFi available for productivity. The best dealership I’ve ever known in 66 years of driving.

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DealerRater Oct 22, 2022

+Mike Columbus spends hours trying find what you want and to get you the best deal. He is very kind does not pressure you to buy. I would recommend his to my best friend. This was our 4th vehicle and almost 20 years of business with them.

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DealerRater Oct 21, 2022

Mike and Shanda are very professional no pressure, will recommend this Dealership to anyone Thank you

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DealerRater Oct 21, 2022

Nina greeted me and introduced herself. She went over everything with me. And kept me informed throughout the service of my vehicle. I couldn't be more pleased withthe customer service. We have never had a bad experience with West Hills Honda. Thank you so very much

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DealerRater Oct 21, 2022

Best dealership with best service. Michael Durant and others were very friendly and helpful. We are very happy with the purchase.

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Cars Oct 15, 2022

I had a great experience shopping for my first car, Michael and Colby were both very helpful when it came to looking and testing out the car, overall a great experience

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DealerRater Oct 14, 2022

Knowledgeable technicians and maintenance supervisors. Very concerned about cleanliness of my vehicle. Friendly and helpful staff.

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Cars Oct 13, 2022

Was able to get in next day for troubleshooting check engine light. Nina was very professional. She kept me informed and followed up with phone call after a text for the repairs and services needed. Costco discount a plus.

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Cars Oct 13, 2022

Kenneth was my service advisor, he was knowledgeable, informative, and genuinely seemed to care about me and my car. I was impressed by him and the overall level of service provided by this dealership.

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DealerRater Oct 12, 2022

Best dealership experience! Great service, NO markup price. Always prompt to answer any questions. Mike Columbus helped us from ordering to delivery of 2022 Honda Civic Hatchback. We had to wait for over two months to get the car. My son loves his new car, can’t be more happier. Thanks to Mike for making the whole process easy. Definitely will see Mike at West Hills Honda for future buy and strongly recommend if you are in market to buy any car.

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Cars Oct 12, 2022

We had our Honda checked for any service that might be needed. Everyone was great, friendly and efficient and it took very little time out of our day. We will continue to use your services.

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Cars Oct 11, 2022

They took the stress out of buying cars 🚗. Very nice people to work with. Plus I've got the very nice car on top of it.

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DealerRater Oct 10, 2022

The customer service is superb. Mike Columbus worked hard for us. He got us an excellent deal.

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DealerRater Oct 6, 2022

IBesides quality service at fair prices, I especially like how this dealership goes the extra mile in customer satisfaction.

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Cars Oct 6, 2022

Ryan in the service department was amazing. I came in without an appointment having trouble with the transmission of a van I’d just purchased elsewhere and he managed to get everything fixed and helped me figure out warranty and bills and all. Great service!

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DealerRater Oct 6, 2022

As always, great experience with the service department West Hills Honda. Ken was particularly helpful.

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Cars Oct 5, 2022

Ronald helped a lot, he explained how leasing works clearly. He was so nice and very patient to us even though we had alot of questions.

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DealerRater Oct 5, 2022

Nina did an excellent job of explain the work to be done and the costs.

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Cars Oct 2, 2022

they're easy to work with shout out to ronald scott and the insurance guy lol , got my crv and im loving it. would recommend my friends to go check out the place!

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DealerRater Oct 2, 2022

they're so easy to work with! would recommend my friends to go check this place out!

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DealerRater Oct 2, 2022

No pressure, no problems, Fantastic and Nice, helpful, eveyone to the sales to finance the best overall experience!

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Cars Oct 1, 2022

Winter was awesome to work with, professional and respectful with my time. She instructed me on the ins and outs of my vehicle along with its many possibilities. Truly, Winter gave me my best car buying experience; honest knowledge with sincere interest.

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DealerRater Sep 30, 2022

It was the most pleasant car buying experience I've ever had. Everyone was extremely helpful. I would recommend working with Mike Columbus for anyone looking to buy a car.

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DealerRater Sep 29, 2022

Terrific service. Thanks, Kenneth, for the thorough explanation and quick service. Great service as usual.

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DealerRater Sep 27, 2022

My car and I were greeted by a charming and efficient young man to start my appointment for my car’s 10,000 mile checkup. James told me the approximate time I would, offered me beverages and mentioned I could text him any time if I had questions, etc.

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DealerRater Sep 26, 2022

Mike Columbus was patient and honest. I would recommend him to anyone looking for a good experience.

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DealerRater Sep 24, 2022

Mike was great, I ordered a CRV through him, and then one came available a month before my cars expected delivery date. Mike made the process very easy.

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Cars Sep 23, 2022

Your service team member, Ryan was very helpful and polite. I have an Acura and my first oil change I had done at the Acura dealer in Seattle. The service person was extremely rude at the Seattle dealer. It was nice to have a place take such good care of you. Thank you Ryan!

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DealerRater Sep 23, 2022

Absolutely amazing and went to the ends of the earth to get me into the car I loved

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DealerRater Sep 18, 2022

Ryan did an excellent job listening to what I needed a done and updating with additional service. Very professional and knows his job.

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DealerRater Sep 17, 2022

always a pleasant staff. svc appt's are easy to schedule online. fair pricing, good service. We have always serviced our Honda's at WestHills, they're t he best.

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DealerRater Sep 17, 2022

Service team member, Ryan was very helpful. Offered drink certificates and walked me to my car.

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Cars Sep 14, 2022

Good and prompt and prompt service. I will always do my services at west hills Honda. Kily was explanatory about the needs of my car and answered my questions. Thank you.

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Cars Sep 13, 2022

West Hills Honda’s Customer service is always helpful. I can count on their team to answer any of my questions and service is completed timely. Thank you.

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DealerRater Sep 12, 2022

Michael was a great salesman to work with. He answered our questions & worked with us every step in our purchase. We are very pleased with our SUV!

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DealerRater Sep 11, 2022

The dealership was extremely professional. We worked with three different people the sales manager, our sales person Mike Columbus, and financing. They all were exemplary in their professional was.

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DealerRater Sep 11, 2022

Big challenge with our Acura RL - responded to West Hills Honda's serve department - problem corrected - and a very happy customer - as always service with a smile and quality results. Thank you Craig

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DealerRater Sep 11, 2022

Mike was fantastic, both with helping me select the right car to purchase and helping me through the purchasing process. I was a first time buyee, but felt confident throughout thanks to Mike's explanations and responsiveness.

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DealerRater Sep 9, 2022

Really appreciate time and effort to give us the most for our money. Thank you for all the tips on driving the car. Appreciate the kindness and friendliness that we encountered with each step of the process!

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Cars Sep 9, 2022

Everyone is awesome! Felt comfortable leaving my car in west hills hands. Was even returned cleaner then how it came in! Thank you everyone for their help!

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DealerRater Sep 7, 2022

Smooth and easy transaction. Ronald Esguera is knowledgeable and accommodating. Nice and friendly team, from staff to the managers.

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DealerRater Sep 7, 2022

The representative is very nice and polite. Easy person to talk too and interesting person.

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DealerRater Sep 7, 2022

People are very friendly, courteous,big smile and very helpful. Joel, Sal, Charlie and the financial guy are very helpful to me.

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DealerRater Sep 6, 2022

They provided great service on my car and the staff was very helpful and friendly.

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Cars Sep 4, 2022

James is consistent in his professionalism, courtesy, and knowledge. I have been getting my car serviced at West Hills Honda for years, and I always leave 100% satisfied! Even when the service department is extremely busy they still provide attentive, thorough service. I highly recommend West Hills for any type of service. I am never disappointed.

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DealerRater Sep 4, 2022

Nina was an absolute delight. She was clear on all aspects of the. Service Ann left no question unanswered.

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DealerRater Sep 3, 2022

James checked me in. He made my experience great. He listened to my questions about my car, he offered an explanation and was very patient and friendly. He was professional and knowledgeable. Took me over yo cafe and gave me a free coffee coupon. I enjoyed the time waiting for my car.

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DealerRater Sep 2, 2022

Very patient and reliable salesman Also very low key and goes beyond what is normally expected of a salesman Very pleased with our transaction

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Cars Aug 28, 2022

After an exhaustive search to find a new to me, used vehicle, we finally found exactly what we were looking for. We were able to locate a very nice condition, used Honda CR-V with higher mileage, but still a good investment. After some negotiations, we were able to agree on a fair price and our process was relatively quick and painless. All the staff, especially Daniel Siddall our salesman, were very friendly, helpful and thorough and made for a very pleasant experience. This is the second vehicle we have purchased from Westhill Honda in the past year.

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Cars Aug 28, 2022

Nina my Service advisor was awesome. I got to West Hills Honda a half hour before they opened. I watched her as she was the only advisor in. She checked in an overnight drop off, vacuum it, put the seat and floor covers in and drove it to the tech bay. She also put outside all the usual stuff. They open at 8:00 AM and of course customers asked questions as she was setting up. She handled all of them with professionalism and curiosity. I found out when she came out at 8:00 AM to check my scheduled vehicle service in that ...

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Cars Aug 28, 2022

As always, West Hills Honda has great service and staff. Thanks to Nina for helping me today with our car. Friendly and efficient service from her.

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Cars Aug 24, 2022

It had been 14 years since I bought a new car. A friend told me about this place. I was delighted to see all the brands in one complex, but zeroed in on a Honda CR-V, which I bought and absolutely love. Ronald was my salesman. He was friendly, helpful, knowledgeable, and professional.

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Cars Aug 19, 2022

Fast a friendly service. Have been going here for a couple years and it’s been consistently great. Would highly recommend this location for servicing your car.

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DealerRater Aug 18, 2022

Honda Has Wonderful staff and Customer Service! Thanks for all your help! My car is running amazingly!

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DealerRater Aug 16, 2022

We had a great time there Michael was amazing and helped us find the best choice for us and sold us the same car in the same day when we expected to just come and explore choices but he really got right down to the point and we drove home in an amazing vehicle. Would recommend this place to anyone located in or nearby kitsap county !

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DealerRater Aug 14, 2022

Excellent service. Joel was very personable and authentic. Made the process enjoyable and stress free.

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DealerRater Aug 14, 2022

The wife and I came in looking for a nice vehicle for my sons 16th birthday, his first vehicle, and I have to say coming to Honda of Hasslewood was the best decision we made that day =) It was such an awesome and easy experience from beginning to end. There was absolutely no pressure. Daniel was awesome and actually acted like a human being and personable and not a "Salesman". We found what we wanted almost immediately for our son and Daniel and his manager Charlie made it happen. Like it felt like it was just meant to ...

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DealerRater Aug 14, 2022

Everybody at West Hills Honda made our new car purchase very easy. We would recommend them to anyone looking to purchase a new vehicle.

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