Customer Testimonials

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Cars Oct 2, 2022

they're easy to work with shout out to ronald scott and the insurance guy lol , got my crv and im loving it. would recommend my friends to go check out the place!

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DealerRater Oct 2, 2022

they're so easy to work with! would recommend my friends to go check this place out!

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DealerRater Oct 2, 2022

No pressure, no problems, Fantastic and Nice, helpful, eveyone to the sales to finance the best overall experience!

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Cars Oct 1, 2022

Winter was awesome to work with, professional and respectful with my time. She instructed me on the ins and outs of my vehicle along with its many possibilities. Truly, Winter gave me my best car buying experience; honest knowledge with sincere interest.

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DealerRater Sep 30, 2022

It was the most pleasant car buying experience I've ever had. Everyone was extremely helpful. I would recommend working with Mike Columbus for anyone looking to buy a car.

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DealerRater Sep 29, 2022

Terrific service. Thanks, Kenneth, for the thorough explanation and quick service. Great service as usual.

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DealerRater Sep 27, 2022

My car and I were greeted by a charming and efficient young man to start my appointment for my car’s 10,000 mile checkup. James told me the approximate time I would, offered me beverages and mentioned I could text him any time if I had questions, etc.

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DealerRater Sep 26, 2022

Mike Columbus was patient and honest. I would recommend him to anyone looking for a good experience.

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DealerRater Sep 24, 2022

Mike was great, I ordered a CRV through him, and then one came available a month before my cars expected delivery date. Mike made the process very easy.

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Cars Sep 23, 2022

Your service team member, Ryan was very helpful and polite. I have an Acura and my first oil change I had done at the Acura dealer in Seattle. The service person was extremely rude at the Seattle dealer. It was nice to have a place take such good care of you. Thank you Ryan!

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DealerRater Sep 23, 2022

Absolutely amazing and went to the ends of the earth to get me into the car I loved

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DealerRater Sep 18, 2022

Ryan did an excellent job listening to what I needed a done and updating with additional service. Very professional and knows his job.

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DealerRater Sep 17, 2022

always a pleasant staff. svc appt's are easy to schedule online. fair pricing, good service. We have always serviced our Honda's at WestHills, they're t he best.

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DealerRater Sep 17, 2022

Service team member, Ryan was very helpful. Offered drink certificates and walked me to my car.

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Cars Sep 14, 2022

Good and prompt and prompt service. I will always do my services at west hills Honda. Kily was explanatory about the needs of my car and answered my questions. Thank you.

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Cars Sep 13, 2022

West Hills Honda’s Customer service is always helpful. I can count on their team to answer any of my questions and service is completed timely. Thank you.

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DealerRater Sep 12, 2022

Michael was a great salesman to work with. He answered our questions & worked with us every step in our purchase. We are very pleased with our SUV!

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DealerRater Sep 11, 2022

The dealership was extremely professional. We worked with three different people the sales manager, our sales person Mike Columbus, and financing. They all were exemplary in their professional was.

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DealerRater Sep 11, 2022

Big challenge with our Acura RL - responded to West Hills Honda's serve department - problem corrected - and a very happy customer - as always service with a smile and quality results. Thank you Craig

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DealerRater Sep 11, 2022

Mike was fantastic, both with helping me select the right car to purchase and helping me through the purchasing process. I was a first time buyee, but felt confident throughout thanks to Mike's explanations and responsiveness.

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DealerRater Sep 9, 2022

Really appreciate time and effort to give us the most for our money. Thank you for all the tips on driving the car. Appreciate the kindness and friendliness that we encountered with each step of the process!

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Cars Sep 9, 2022

Everyone is awesome! Felt comfortable leaving my car in west hills hands. Was even returned cleaner then how it came in! Thank you everyone for their help!

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DealerRater Sep 7, 2022

Smooth and easy transaction. Ronald Esguera is knowledgeable and accommodating. Nice and friendly team, from staff to the managers.

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DealerRater Sep 7, 2022

The representative is very nice and polite. Easy person to talk too and interesting person.

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DealerRater Sep 7, 2022

People are very friendly, courteous,big smile and very helpful. Joel, Sal, Charlie and the financial guy are very helpful to me.

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DealerRater Sep 6, 2022

They provided great service on my car and the staff was very helpful and friendly.

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Cars Sep 4, 2022

James is consistent in his professionalism, courtesy, and knowledge. I have been getting my car serviced at West Hills Honda for years, and I always leave 100% satisfied! Even when the service department is extremely busy they still provide attentive, thorough service. I highly recommend West Hills for any type of service. I am never disappointed.

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DealerRater Sep 4, 2022

Nina was an absolute delight. She was clear on all aspects of the. Service Ann left no question unanswered.

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DealerRater Sep 3, 2022

James checked me in. He made my experience great. He listened to my questions about my car, he offered an explanation and was very patient and friendly. He was professional and knowledgeable. Took me over yo cafe and gave me a free coffee coupon. I enjoyed the time waiting for my car.

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DealerRater Sep 2, 2022

Very patient and reliable salesman Also very low key and goes beyond what is normally expected of a salesman Very pleased with our transaction

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Cars Aug 28, 2022

After an exhaustive search to find a new to me, used vehicle, we finally found exactly what we were looking for. We were able to locate a very nice condition, used Honda CR-V with higher mileage, but still a good investment. After some negotiations, we were able to agree on a fair price and our process was relatively quick and painless. All the staff, especially Daniel Siddall our salesman, were very friendly, helpful and thorough and made for a very pleasant experience. This is the second vehicle we have purchased from Westhill Honda in the past year.

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Cars Aug 28, 2022

Nina my Service advisor was awesome. I got to West Hills Honda a half hour before they opened. I watched her as she was the only advisor in. She checked in an overnight drop off, vacuum it, put the seat and floor covers in and drove it to the tech bay. She also put outside all the usual stuff. They open at 8:00 AM and of course customers asked questions as she was setting up. She handled all of them with professionalism and curiosity. I found out when she came out at 8:00 AM to check my scheduled vehicle service in that ...

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Cars Aug 28, 2022

As always, West Hills Honda has great service and staff. Thanks to Nina for helping me today with our car. Friendly and efficient service from her.

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Cars Aug 24, 2022

It had been 14 years since I bought a new car. A friend told me about this place. I was delighted to see all the brands in one complex, but zeroed in on a Honda CR-V, which I bought and absolutely love. Ronald was my salesman. He was friendly, helpful, knowledgeable, and professional.

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Cars Aug 19, 2022

Fast a friendly service. Have been going here for a couple years and it’s been consistently great. Would highly recommend this location for servicing your car.

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DealerRater Aug 18, 2022

Honda Has Wonderful staff and Customer Service! Thanks for all your help! My car is running amazingly!

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DealerRater Aug 16, 2022

We had a great time there Michael was amazing and helped us find the best choice for us and sold us the same car in the same day when we expected to just come and explore choices but he really got right down to the point and we drove home in an amazing vehicle. Would recommend this place to anyone located in or nearby kitsap county !

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DealerRater Aug 14, 2022

Excellent service. Joel was very personable and authentic. Made the process enjoyable and stress free.

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DealerRater Aug 14, 2022

The wife and I came in looking for a nice vehicle for my sons 16th birthday, his first vehicle, and I have to say coming to Honda of Hasslewood was the best decision we made that day =) It was such an awesome and easy experience from beginning to end. There was absolutely no pressure. Daniel was awesome and actually acted like a human being and personable and not a "Salesman". We found what we wanted almost immediately for our son and Daniel and his manager Charlie made it happen. Like it felt like it was just meant to ...

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DealerRater Aug 14, 2022

Everybody at West Hills Honda made our new car purchase very easy. We would recommend them to anyone looking to purchase a new vehicle.

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DealerRater Aug 14, 2022

West Hilla Honda will the place to go. Mike Columbus worked and made sure they got me in my chosen vehicle. They and nice and very patience. A place I would recommend everyone to go. Thank you so much!!

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Cars Aug 12, 2022

2nd car purchase at this dealership. Michael was extremely courteous and helpful and the entire team from sales to service took great care of me and my cars.

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DealerRater Aug 11, 2022

Joel was amazing. I wasn't to sure as too what car I wanted, whether I wanted to stick with a civic, or something different. After being shown multiple options I came to the conclusion of the CRV. I Adore this care so far, and I'm so excited for the journeys it'll take me on.

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DealerRater Aug 10, 2022

Dan was incredible and really took some of the stress out of the car buying experience! Also just an overall great dealership to buy with.

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DealerRater Aug 9, 2022

I had a nice car buying experience w/ Daniel at West Hills. He was courteous, friendly and professional.

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DealerRater Aug 9, 2022

Joel is a rockstar! We live in Olympia, and it’s worth the drive.Great service! 👍👊

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DealerRater Aug 8, 2022

Great Dealership Very Kind Excellent Service. Will come back again. Good service. Did a great job

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DealerRater Aug 6, 2022

I was very happy about James and his service… everything was taken care of and my great Honda Civic is perfect….. I care about driving and the car being safe and the best I can keep it… Thank You….

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DealerRater Aug 5, 2022

Always friendly, courteous and professional staff and service. Have been a repeat customer for several years.

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DealerRater Aug 2, 2022

Thank you KBA Member Mike Columbus of West Hills Autoplex. It was a quick and easy process, once I chose my car. He continued to check on me in finance throughout the purchase and follow up was great. Mike was not your typical car salesman. I made a friend that day! He is the Honda guy, but I texted him at 830am and asked if he could help me on another Hazelwood group lot to test drive a BMW and Audi. Of Coarse!! He had both the cars I had looked at online, waiting in the display lane for me ...

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DealerRater Jul 31, 2022

Mike did a great job on getting the ball rolling to get us into a different vehicle. He was very laid back and easy to talk with. The next day we did more test drives with Scottie Mac and again he was excellent as well. Steve and David were phenomenal in the financial department. Greta experience overall!!!!!

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DealerRater Jul 30, 2022

Jo'el did an awesome job assisting us with the sales process. He made sure we were comfortable every step of the way and was very knowledgeable and was able to provide us with all the information we needed to make a decision on which vehicle to purchase. Overall a very great experience.

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DealerRater Jul 25, 2022

The head manager of service, Michael, is absolutely amazing!!! I have had a few major issues with my 09 honda that I purchased independently, however I have taken it to this dealership to be fixed and, every time I am there the quality of service he offers is absolutely amazing he always makes sure im well satisfied and well taken care of, he answers my concerns and goes above and beyond to have make sure my car is serviced properly. He is the true definition of head manager, and I am thankful I have someone I can trust with my car. ...

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DealerRater Jul 23, 2022

I highly recommend Joel at West Hills honda as he thoroughly helped me on my journey of purchasing my first car. It was intimidating but he helped me through it all. He congratulated me as well as purchased me a complimentary keychain and air freshener with my car. 10/10 service and really nice salesman

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Facebook Jul 22, 2022

TEAM SCOTTY! Scotty McNabb took great care of my family through the entire car buying experience. I gave him a few ideas of what was important to me, and before I arrived on the scene he had already mapped out several great options to view across the West Hills family of dealerships. It was zero pressure from start to finish and he truly listened to me on what we needed in a vehicle AND in a budget. The manager JR was also a rockstar in working with us! Super appreciated the comfortable experience in financing, which is normally my least ...

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DealerRater Jul 21, 2022

Excellent service, helpful in matching our needs. Great experience. They went above and beyond thanks

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DealerRater Jul 17, 2022

It was an amazing experience help us find the car we needed and after the purchase we got a call to make sure we were still excited and happy about the car! Thank you so much west hill!

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DealerRater Jul 17, 2022

I was super nervous about getting into a new car and everyone made the experience as pleasant and painless as possible!

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DealerRater Jul 16, 2022

I was very picky about the car that I wanted Plus it was my 1st time buying a vehicle, So I was a little nervous. Jo'el was so patient and not pushy! He took us around to look at all the vehicles. He definitely made the experience fun and not nerve racking. I would definitely work with Jo'el again

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DealerRater Jul 16, 2022

Easiest dealership experience ive had yet! Quick service and Wyntur was awesome! No hassle and worked with us the whole time!

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DealerRater Jul 13, 2022

Have purchased 4 vehicles from this company. Very professional staff and delivered as promised. Salesman Mike Columbus is a superstar. Very satisfied with my most recent purchase. Love Honda vehicles.

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DealerRater Jul 13, 2022

Excellent in service, Mike Columbus was a great sales person. Everyone is a very helpful

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DealerRater Jul 12, 2022

Very good service and expertise. Would recommend to others! Joel was very helpful especially at the end he helped us set up our vehicle

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DealerRater Jul 12, 2022

Wyntur was a pleasure to work with. Didn’t bat an eye at pulling vehicles to look at. Took on the task of driving back out trade in without fear. She engaged our six year old and toddler while they were at the dealership and got them drinks and snacks. Made the test drive a pleasure with conversation and no awkward silences which is wonderful.

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DealerRater Jul 9, 2022

The customer service I got from Sal and his team was like nothing I have experienced before! I highly suggest Sal when buying a car!

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DealerRater Jul 9, 2022

It was very easy working with Daniel in getting a car that fits our needs. And Steve was very knowledgeable and answered any questions we had about financing.

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DealerRater Jul 7, 2022

This was the BEST experience we have ever had buying a car !!! Awesome service, very friendly & helpful !!!!! We will let all our friends know how Great you all are. Thank you so much !!!!

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DealerRater Jul 7, 2022

We were instantly greeted by Jo’el and our interaction set a positive tone for the rest of the visit. He was very understanding, kind, and not once did we feel pressure. When it was time to negotiate, Jo’el was very good about making sure their offer was something we were good with. We are pleased with our purchase and we highly recommend West Hills Honda. Well done team!

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DealerRater Jul 6, 2022

Excellent service and took time to work with me and my husband all day ❤️ I appreciate the from all workers

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DealerRater Jul 4, 2022

Kind, honest, and listened to what I wanted. Even checked in the next day! Thanks Matthew!

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DealerRater Jul 4, 2022

Jo’el was and is amazing!!! You couldn’t have paired me with a nicer, more gentle and attentive salesman! He made my 92 yr old mom, my granddaughter and I feel relaxed, informed and totally comfortable during the entire 5 hour process. Bravo for Jo’el!!! And thank you!!!

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DealerRater Jul 3, 2022

Wonderful customer service and very patient person. Answered every question I had with plenty of detail.

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DealerRater Jul 1, 2022

Danyea really took her time to help me find the right fit; looking at multiple models and even offering to drive me to other dealers on the Hill to see what was available. The whole crew was knowledgeable about my options and made the very very very long and dreary paperwork experience as enjoyable as possible.

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DealerRater Jul 1, 2022

Had some hiccups in communication between myself, the dealership, and the service department. Otherwise good experience and Daniel was great.

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DealerRater Jun 30, 2022

We purchased a Honda Insight. Claira Cable was helpful and communicated very well. We had one of our best purchase experiences ever. We highly recommend working with Claira if you are interested in purchasing a Honda.

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DealerRater Jun 30, 2022

Really helpful and friendly! I came in on a Monday, and managed to leave with a new car within a week. Experience was as smooth as I could hope.

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DealerRater Jun 30, 2022

I absolutely loved working with you Shanda! You were very knowledgeable, excited and easy going! 🙂

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DealerRater Jun 30, 2022

Wow! My 2nd car in less than a year and Honda continues to impress! Ms. Shanda was very insightful and friendly when assisting with my vehicle purchase! Mr. Brown, Ms. Li and Mr. Esguera were also extremely helpful and polite as well. I couldn't recommend a better place to buy a car! Thank you Ms. Shanda and your team for making my experience 5 Stars!

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DealerRater Jun 29, 2022

Thank you Shanda. You made purchasing my new Honda CRV easy and fun. Because my car was on order, you updated me as to expected day of arrival. Then you helped me on the day I picked it up.

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DealerRater Jun 29, 2022

I would definitely recommend West Hills Honda and the entire team from Initial phone contact to delivery at our door! Excellent job and customer service! Thank you!

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DealerRater Jun 29, 2022

Everyone was very nice at the West Hills dealerships. They did not pressure us into purchasing things we did not want. It was a much better experience than our last car purchase at a different Kia dealership. Even though it was a bit of a trip, it was worth the drive. If friends ask, we will recommend West Hills in Bremerton.

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DealerRater Jun 29, 2022

Best entertaining salesman ever! Made the whole car process comfortable and easy. Professional and quirky!

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DealerRater Jun 29, 2022

Everyone was very nice. I really couldn’t ask for it have gone any better!

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DealerRater Jun 24, 2022

We had a great experience purchasing our car here and would recommend to our friends and family.

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DealerRater Jun 23, 2022

Joel went above & beyond to make sure I left the lot satisfied in a new car 👍🏽 Super patient & professional

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DealerRater Jun 21, 2022

Great customer service, this is my third car I have bought from West Hills Honda.

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DealerRater Jun 16, 2022

It’s a very professional environment with a staff that makes you feel at home with zero pressure to buy a car.

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DealerRater Jun 15, 2022

Truly making dreams come true. They see the person and their story. Not the dollar signs and the commission. WHH and Shanda are number 1 in my book. They have no idea what this means to me as I start my new life away from fear.

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DealerRater Jun 13, 2022

Great Value, friendly, knowledgeable sales staff. Good selection. Quick transaction that met all my needs.

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DealerRater Jun 12, 2022

Sal Was an Amazing Sales person he did a wonderful job Helping me find the car I wanted!

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DealerRater Jun 11, 2022

Jo'el and the gentleman in finance were both lovely and pleasant to deal with while going through the purchase of my new vehicle.

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DealerRater Jun 10, 2022

We walked in and were helped right away. They showed us several cars until we found the perfect one. They were patient and gave my wife and I plenty of time to talk things over.

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DealerRater Jun 7, 2022

Jo’el was amazing. He was the coolest salesperson I’ve ever met and was super patient and helpful when helping me pick out a car. Give him a raise and promotion immediately.

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DealerRater Jun 6, 2022

This place is clean. ALL of the staff I encountered we super friendly, approachable and were there is you had any questions. 10/10

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DealerRater Jun 3, 2022

The people at this dealership are very friendly and easy to deal with. This is my 3rd new car purchase from here, I will be back again.

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DealerRater Jun 3, 2022

My time at West Hills was wonderful and easy! The experienced sales team made my trip well worth it! Thank you!

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DealerRater Jun 2, 2022

My salesperson, MICHAEL DURANT, was outstanding. Michael devoted 3 days to helping me find the "just-right" car that met and exceeded my specific needs. He was professional, knowledgable and thorough as well as patient and friendly. I would highly recommend and encourage family and friends to choose Michael Durant and the Bremerton Honda dealership in purchasing their next vehicle. Thank you. I will return. PAULA WINSLOWE

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DealerRater Jun 1, 2022

EXCELLENT SERVICE! Everyone was accommodating & perhaps the easiest transaction experience. Vehicle delivery was as promised...actually sooner than expected.

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DealerRater Jun 1, 2022

Sal went above and beyond to provide excellent customer service to me and my family!

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DealerRater May 30, 2022

Joel Lansangan was awesome!!! Joel Has such an amazing personality upbeat very happy and enthusiastic!!! Wow what a positive experience for my daughter to have for her 1st car buying experience … The general manager David Gandel personally came out to talk to us! Answered any questions we had and made us aware he will take care of us!! Just a great experience!!! Joel you are the Man!!!!! You will do awesome in sales upfront and honest with a great personality for selling cars!! West Hills Honda is lucky to have you as an employee!!!! I will be coming back to ...

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