The nicest people who go out of their way for customer service. Highly recommend West Hills for sales & service.
West Hills Honda Service Department is fantastic! They are always straight with me because I laid that groundwork in the beginning. Cars needs maintenance and sometimes that maintenance is pricey. I respect their experience and expertise and requested that they just be straightforward with me always. Brett B., in the Service department, is unmatched for professionalism, honesty and kindness. He has always been clear about my options when there is more than the average maintenance. He was the person who salvaged my Honda relationship when I had vowed never to return due to the ineptness of another Service member (who no longer works there). I'm glad I gave them a second chance.
I gave Daniel Troutt all my requests and within 30min I was sitting in the perfect car for me. Super friendly, courteous and professional. I would definitely do business with them again! Thank you Honda in Bremerton.
My brand new Honda CR-V lost navigation and voice. The salesman tried so hard to help but he decided it was a Google issue since Android auto wasn't working. I guess a lot of people have been posting it on Google. I had service look at it not being satisfied with the answer on line. I was called back I to the service bay with my phone to test it out..IT WORKED! I said I loved him and told him I would take him out to dinner. He told me he was married. He didn't get dinner but he did get kudos to the service department. I trust West Hills Honda! Patrick rocks!
My experience was great from walking in the door to driving off their lot with a new vehicle! Mike Columbus was awesome and met all my needs with regard to the car. I would recommend West Hills Honda to anybody is looking for a vehicle! Thank you so much West Hills Honda and all the staff there for the hospitality and help with my new Honda Accord!
Decent prices, engaging and friendly managers, cleanly and organized facility. What really made the experience for us however was a sales consultant named Sammie, she is exactly who you as a customer would want to work with. She was knowledgeable and asked a lot of questions to understand our needs instead of making assumptions. She was not pushy, and she was easy to talk to. As someone who has sold cars in the past, Sammie immediately stood out to me as a top notch sales consultant and I would buy from her again.
Robbie in the parts department is knowledgeable and helpful
It was my first time buying a car but Sammie and Rin did there absolute best to make sure the car I got was the right car for me. Rin is an awesome salesman thats super devoted to his job and Samy is great aswell, she really does her best to keep her customers happy and the both of them portray great dedication to their jobs. The dealership itself could best be described as energetic. And the salespeople? Very patient, kind, fun, and helpful. Thank you for your service and great deeds at this dealership. Sammie and Rin, keep up the great work! I will definitely recommend this dealership to my peers.
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