Max was very friendly and helpful. We found a super cute, hybrid CRV that was just what we were looking for. Would definitely recommend this dealership.
Ronald was very nice and helpful. He demonstrated professionalism along with a high degree of integrity. I would definitely purchase another vehicle from him. Thanks Ronald
Charlie filled in for CJ as today was her day off. I knew that CJ would not be there and Charlie stepped in and answered all of my questions.
Max was absolutely phenomenal. Very professional, personable, and knowledgeable about every make and model on the lot. Next vehicle we buy will be through max!
Just moved to Washington Saturday night and needed a vehicle for work. Went Sunday to Mr. Martin Salmeron to see if I can get a vehicle and he made it happen. Literally a 10/10 to him and to Mr. Blake. They made my experience at West Hill Honda amazing! Thank you guys.
Ronald is impeccable. He was very keen to details, very courteous and efficient. Excellent customer service. I upgraded my Odyssey to Pilot and it was a smooth transaction. Worth my time! Thank you, Ronald!
West Hills Honda is a very well run Honda Dealership. Everyone I encountered is polite, nice, & friendly. The salesman, Sal Fatimid, is extremely knowledgeable on all types of vehicles, which was very helpful for me. I had a very positive transaction.
Leanne was friendly and personable, and although I just missed getting the car I had wanted (someone got to it before me *pout*), she was able to find another car for me to love. David was friendly and engaging, which made the financing paperwork marathon less arduous. I liked how no one was pushy. The experience felt more customer driven than sales driven.
When I arrived, I was greeted by shanda and she was very kind and friendly. She assisted me throughout the process, was patient and thoughtful in her approach. I am very pleased with my vehicle and would choose to work with west hills and shanda again.
Sal was awesome! He helped me find the right vehicle for my needs with a few extras for a great price. The finance team made sure I got a great deal on my high mileage trade in ensuring my new loan fit my budget at a great rate.
We will always come back to West Hills! They are all so great! Great prices and great people! We are always treated like family! Woot woot
Really enjoyed my experience at West Hills Honda. Charlie was awesome and very knowledgeable. He wasn't pushy, gave me plenty of time to think and decide. Cody rocked it in financing with getting the paperwork done so fast because I needed to be somewhere. Though I wish I didn't have to wait so long between deciding to purchase my new car and actually signing paperwork. But Charlie went above and beyond and offered to buy me dinner while I waited. They have Supreme customer service over there at West Hills Honda
Shanda was great very helpful in getting us in to the brand new car .she went above and beyond very friendly and cheerful will definitely be back
Max explained the differences in CRV models well. Max is patient, personable and engaged. A great advocate. We applaud West Hills for salaried sales force.
Max was awesome! Great experience buying my new CR V. I would highly recommend West Hills Honda and especially Max! He took the time to show me all the features of my new car. He listened and worked hard to work out a trade in and purchase price that worked well for me.
Service was AWESOME. Honestly went above and beyond in every way. Everyone was so friendly, and made sure I was taken care of. I had only scheduled for an oil change, but asked if I could get my windows tinted as well. Tinting isn’t even done by the same shop, BUT they organized it all while I was there for me even though it was a bigger service and separate from oil changing. You usually have to schedule an appointment further out, but they gave me the service THAT DAY. Max was very efficient, professional and super friendly! He went the extra mile getting the tinting service set up for me on the spot. He made sure I had a place to wait comfortably and a coffee from their shop. He explained the services to me without being condescending because I know nothing about cars lol, and made sure I was doing alright waiting (I’m between helping out a bunch of other people on top of that) He even got a Lyft to take me to work while my car was serviced!! And let me know when and where I’d get picked up (THANK you Max, you seriously rock!) And the service desk lady Erin(I think that was her name) was sooo sweet and made sure I was doing alright. Also so friendly, professional, but “down to earth”! I appreciate you guys a lot! Definitely recommend West Hills Honda Dealership!
Outstanding sales experience, from start to finish. All West Hills team members I encountered were friendly and knowledgeable. I am a long-time, repeat customer, and I wouldn't go anywhere else.. I've never experienced any of the high-pressure or sneaky sales practices I encountered at some previous dealerships. West Hills has always dealt with me fairly. Everything is clear, explained thoroughly, and above board. Their approach actually made this dreaded sales process a pleasure!
Wyntur was so awesome, I didn't quite qualify for the car I wanted but I ended up leaving with something I loved a little more. 💙 She made the process easy and fast as possible, answered all my questions plus more. I will never go anywhere else unless she decides to go to a different dealership.
Thank you so much to the whole team at Honda! The whole process was flawless from start to finish and I walked out with a car I genuinely enjoy!
The most brilliant experience I've had purchasing a vehicle. My wife and I were very pleased with the warm and attentive service provided. We've been doing business here for about 4 years due to a previous purchase. Servicing has always been wonderful and timely. This last purchase however, was a breeze. We got exactly what we came in for and received more not only in value but, service and a commitment to us as valued customers. Thank you for you amazing service Sera Brunner.
Working with Shanda was amazing! She was very customer service oriented and went the extra mile to answer all my questions about what ended up being my first car. If I’m ever in the market for another car, I’ll definitely be coming back :)
I had a very satisfying experience in West Hills Honda. Got my car through a very smooth process, and a special thanks to Mike Columbus for helping me through out the process very diligently with honest and experienced feedbacks at all steps. Will refer to more people.
Sal was amazing! Answered all my questions and more. I really appreciate the experience on trading in my old vehicle and buying a newer used vehicle. From the moment getting there it was a great customer service experience.
I have nothing but respect for Saul, he was actually the only person who acknowledged my presence and he took the time and effort to find the right car for me. I was so skeptical coming back to the autoplex because the prior experience I had previous... Saul took his time explaining how to operate the functions in my car and walked me through the process. The most astonishing part of it all is that I did not feel pressured. Thank you Saul for a better experience and thank you for really caring about your customers needs.
Great experience, Max was super! No pressure and we got what we were looking for. Sal was a great help on day of pick up..I would highly recommend them.